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Shipping times vary based on your location and the shipping method selected at checkout. The shipping calculator is available during checkout, enter your ZIP code to see options and timeframes available to your area. For urgent orders, contact us at contact@itslondonlinens.com before placing your order so we can advise on the fastest available option.

If you need linens in large quantities, for a massage school, wellness center, hotel spa, or multi-table practice, please contact us directly at contact@itslondonlinens.com or call 306-912-9520 to discuss your needs. We're happy to work with high-volume buyers.

Please inspect your order immediately upon delivery. If your item is defective, damaged during shipping, or you received the wrong product, contact us right away at contact@itslondonlinens.com with your order number and photos of the issue. We will evaluate the situation and make it right, whether that's a replacement, exchange, or refund.

London Linens is located at 102 Truly Plaza, Cleveland, TX 77327, United States. Yes, we ship to customers across the continental United States. You can reach ourLondon support team at contact@itslondonlinens.com or by phone at 306-912-9520

Our face cradle covers are engineered to hold their shape and color through regular machine washing. Verified customer reviews consistently note that they 'dry without shrinking' and 'haven't faded in color' even after extended use. To maintain maximum longevity: wash in warm water, tumble dry on medium heat, and avoid bleach on colored items.

Yes. Our 100% Cotton Flannel sheets are particularly well-suited for hot stone massage and heated table applications because natural cotton is breathable and heat-tolerant. The fabric won't trap or concentrate heat uncomfortably and is safe to use with standard electric table warmers. For microfiber sheets, always follow the heated table warmer's instructions, most are compatible at standard spa temperatures.